Meriden, CT - September 29, 2004 - Connecticut Life & Casualty (CL&C) beat the household-name insurers, as measured by the fewest number of complaints against the Company, according to the Connecticut Insurance Department's recently released rankings. The Company was ranked "number one" as part of the Response Insurance Group, of which CL&C is a member company.

The Company's ranking placed it well ahead of the state's largest auto insurers, including: Allstate, which has the most policyholders in Connecticut yet ranked number 44 out of 66 insurance companies/groups; Progressive, which ranked number 39; Nationwide (number 48); GEICO (number 41); and The Hartford (51).

"For each of the two years we were rated we came in at 'number one,' " stated Mory Katz, Chairman of Connecticut Life & Casualty and the Response Insurance Group. "Our customers deserve the best, and that's what we give them."

The entire Response Insurance Group, including CL&C, was found to have not a single "justified," or even "questionable," complaint against it in any of the rated categories, which included claims, policy service, sales, marketing, underwriting, and other potential areas of complaint.

The ranking was in the category of companies that have more than $1,000,000 in automobile earned premium for the year 2003. The list included 66 insurance companies and groups, which combined have more than 350 licensed insurance companies authorized to sell in the state. The complete rankings can be found at the Insurance Department's website: www.ct.gov/cid/.